配送ポリシー

Shipping Policy
 
Effective Date: 2026-02-28
 
Thank you for visiting cylmfg.com . This Shipping Policy explains how we process, ship, and deliver orders placed on our website. By placing an order, you agree to the terms outlined in this policy.
 
1. Order Processing Time
 
- All orders are processed within 1–7 business days after payment confirmation.
- Business days are Monday to Friday, excluding public holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- We will notify you by email if there is any delay in processing your order.
 
2. Shipping Methods & Delivery Time
 
We offer international shipping to most countries and regions. Actual delivery time depends on your location and the shipping method you choose:
 
- Standard Shipping:
Delivery usually takes 7–30 business days after dispatch.
- Express Shipping (if available):
Delivery usually takes 7–15 business days after dispatch.
 
Delivery times are estimates and not guaranteed. Delays may occur due to customs clearance, weather, logistics, or local postal services.
 
3. Shipping Costs
 
- Shipping costs are calculated automatically at checkout based on:
- Order weight and dimensions
- Destination country
- Selected shipping method
- We may offer free shipping for orders over a certain amount, subject to our promotions.
 
4. Order Tracking
 
Once your order is shipped, we will send you a shipping confirmation email with a tracking number.
You can track your order on the courier’s official website.
 
5. Customs, Duties & Taxes
 
- International orders may be subject to import duties, taxes, or customs fees charged by the destination country.
- All customs duties and taxes are the responsibility of the buyer.
- We are not responsible for delays caused by customs clearance.
 
6. Shipping Restrictions
 
We do not ship to the following locations (if applicable):
 
- PO boxes
- APO/FPO addresses
- Countries under international sanctions
 
7. Undeliverable & Returned Packages
 
If a package is returned to us due to incorrect address, refusal, or non-collection:
 
- We will refund the product cost only (minus original shipping fees).
- The customer is responsible for reshipping costs if they wish to re-deliver.
 
8. Contact Us
 
If you have questions about your order or shipping, please contact us:
 
- Email: cylinder-factory@outlook.com
- Website: cylmfg.com
- Working hours: 24 hours